Services

We work with organizations to conduct comprehensive needs assessments, which serve as the foundation for enhancing overall preparedness. Discovery efforts can include:

  • Identifying user needs, requirements, and critical functions within your organization

  • Uncovering gaps and challenges facing your organization across near, medium, and long-term timeframes

  • Exploring a range of potential scenarios to identify and prepare for future uncertainties

Discovery and Needs Assessment

We specialize in outreach efforts to build awareness, incorporate perspectives, and develop relationships with stakeholders that are key to your organization’s resilience and success. Our engagement approach consists of:

  • Undertaking stakeholder mapping and analysis to identify critical internal and external stakeholders

  • Designing and implementing customized engagement plans to meet outreach goals and priorities

  • Conducting focus groups, interviews, and listening sessions to build effective stakeholder partnerships

Stakeholder Identification and Engagement

Disaster Exercises and Crisis Simulations

Our expertise focuses on designing, conducting, and evaluating all types of exercises to examine your preparedness for natural disasters, technological hazards, and adversarial threats. Our experience includes:

  • Discussion-based tabletop exercises that examine plans and decision-making during disasters

  • Functional and full-scale exercises to test organizational capabilities in real-time environments

  • Overall exercise program support, including multi-year exercise, planning, and coordination efforts

We can expertly facilitate virtual, in-person, and hybrid events of all sizes to deepen relationships among your stakeholders and achieve your organizational goals and priorities. Facilitated events may range from:

  • Workshops to develop action plans, resolve key challenges, and build consensus

  • Strategic planning sessions to identify priorities and determine courses of action

  • Executive roundtables to present decision points and secure leadership buy-in

Strategic Facilitation

We can examine your organization's response to previous exercises and real-world disasters to identify strengths, uncover challenges, and enhance your preparedness for future incidents. This analysis can include:

  • Developing targeted recommendations and action items to resolve gaps and areas for improvement

  • Incorporating best practices and lessons learned from similar disasters, exercises, and organizations

  • Promoting learning and continuous improvement processes within your organization

After-Action Reporting